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Which of these will drive the accessibility agenda in the hotel industry?

25% of the UK population is either a disabled person or a carer, it is a huge market that you need to attract to your hotel and then provide great customer service, staff need to be trained to achieve this.

The Equality Act
35% (6 votes)
The Business case
12% (2 votes)
Adverse publicity
29% (5 votes)
All three
24% (4 votes)
Total votes: 17