A recent blog on the World Travel Market suggested there were three stages for the accessibility market. Let’s call them the “Three principles of O”. They stand for:
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Will adverse publicity be the new driver for the accessibility market in hotels?
22 December 2013
Departments: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp
Subjects: General Do you have an accessibility statement that can be downloaded from your website?
11 December 2013
In my last blog I posed this question. But before answering it I need to explain what an accessibility statement is. This is what VisitEngland say on their website:“An Access statement is a descr
Departments: Reception, Conference and Banqueting, Accesschamp
Subjects: General, Hearing Loss, Mobility, Visual Impairment, Wheelchair Users How many wheelchair users does it take to sell a conference for 200 people?
10 December 2013
This is not a joke about changing light bulbs in hospitals but a serious question for all hotels, managers and staff, conference venues and organisers. The answer is one. If an event organiser ha
Departments: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage
Subjects: General, Wheelchair Users The figures that make you think about accessibility.
22 November 2013
As you read this blog I want you to look at two other people in the office, home or wherever you are. The statistics show that one of you (one in three) will have a disability in your lifetime.
Departments: Reception
Subjects: Fire Do you have a Personal Emergency Evacuation Plan (PEEP)?
15 November 2013
In the first of my blogs I posed two questions. I have already answered the first one. The second was do you always complete a Personal Emergency Evacuation Plan (PEEP) about fire emergencies fo
Departments: Reception, Conference and Banqueting, Concierge and Porter, Accesschamp
Subjects: General, Hearing Loss, Mobility, Visual Impairment, Wheelchair Users