A recent blog on the World Travel Market suggested there were three stages for the accessibility market. Let’s call them the “Three principles of O”. They stand for:

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Will adverse publicity be the new driver for the accessibility market in hotels?

Do you have an accessibility statement that can be downloaded from your website?
In my last blog I posed this question. But before answering it I need to explain what an accessibility statement is. This is what VisitEngland say on their website:“An Access statement is a descr

How many wheelchair users does it take to sell a conference for 200 people?
This is not a joke about changing light bulbs in hospitals but a serious question for all hotels, managers and staff, conference venues and organisers. The answer is one. If an event organiser ha

The figures that make you think about accessibility.
As you read this blog I want you to look at two other people in the office, home or wherever you are. The statistics show that one of you (one in three) will have a disability in your lifetime.

Do you have a Personal Emergency Evacuation Plan (PEEP)?
In the first of my blogs I posed two questions. I have already answered the first one. The second was do you always complete a Personal Emergency Evacuation Plan (PEEP) about fire emergencies fo