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Photograph of Arnold Fewell

Will adverse publicity be the new driver for the accessibility market in hotels?

22 December 2013

A recent blog on the World Travel Market suggested there were three stages for the accessibility market.  Let’s call them the “Three principles of O”.  They stand for:

Subjects: General
Photograph of Arnold Fewell

Do you have an accessibility statement that can be downloaded from your website?

11 December 2013

In my last blog I posed this question.  But before answering it I need to explain what an accessibility statement is.  This is what VisitEngland say on their website:“An Access statement is a descr

Subjects: General, Hearing Loss, Mobility, Visual Impairment, Wheelchair Users
Photograph of Arnold Fewell

How many wheelchair users does it take to sell a conference for 200 people?

10 December 2013

This is not a joke about changing light bulbs in hospitals but a serious question for all hotels, managers and staff, conference venues and organisers.  The answer is one.  If an event organiser ha

Subjects: General, Wheelchair Users
Photograph of Arnold Fewell

The figures that make you think about accessibility.

22 November 2013

As you read this blog I want you to look at two other people in the office, home or wherever you are.  The statistics show that one of you (one in three) will have a disability in your lifetime. 

Departments: Reception
Subjects: Fire
Photograph of Arnold Fewell

Do you have a Personal Emergency Evacuation Plan (PEEP)?

15 November 2013

In the first of my blogs I posed two questions.  I have already answered the first one.  The second was do you always complete a Personal Emergency Evacuation Plan (PEEP) about fire emergencies fo

Subjects: General, Hearing Loss, Mobility, Visual Impairment, Wheelchair Users

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