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Coffee Times Chats - By Subject - Wheelchair Users

Please select a subject then to see details of a chat, click the title.

Different types of hoist (CT20A)

(Subscribers Only)

Show variations of hoist available – built in and mobile

Department:
Subject: Wheelchair Users

How to open and close a wheelchair (CT19)

(Subscribers Only)
In this coffee time chat we look at how to open and close the most popular types of manual wheelchair. This is important for every member of staff to know from porters on arrival to housekeeping staff as you never know when someone will need help.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp
Subject: Wheelchair Users

How to recognise a mobility impairments (CT11)

(Subscribers Only)
In the next three coffee time chats (CT 11 to CT 13) we look at recognising people with different disabilities. Some disabilities are clearly visible while others are referred to as invisible impairments. We start by looking at mobility. This can affect anyone at any age and should not just be seen as an old person’s issue.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

Introducing yourself to a wheelchair user (CT14)

(Subscribers Only)
Here we look at one way of welcoming a wheelchair user to the hotel. The person is checked in at a separate table, all the details have been collected at the time of booking and all the guest has to do is add their car number and sign. Although this video shows reception it does have pointers for other front of house staff.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp
Subject: Wheelchair Users