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Coffee Times Chats - By Subject - Wheelchair Users
Please select a subject then to see details of a chat, click the title.
In this coffee time chat we look at how to open and close the most popular types of manual wheelchair. This is important for every member of staff to know from porters on arrival to housekeeping staff as you never know when someone will need help.
In the next three coffee time chats (CT 11 to CT 13) we look at recognising people with different disabilities. Some disabilities are clearly visible while others are referred to as invisible impairments. We start by looking at mobility. This can affect anyone at any age and should not just be seen as an old person’s issue.
Here we look at one way of welcoming a wheelchair user to the hotel. The person is checked in at a separate table, all the details have been collected at the time of booking and all the guest has to do is add their car number and sign. Although this video shows reception it does have pointers for other front of house staff.