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Coffee Times Chats - By Subject - Visual Impairment

Please select a subject then to see details of a chat, click the title.

Can I see it? (CT8)

(Subscribers Only)
There are many times when we need to give information to existing and potential guests. In most situations we use written communications such as websites, social media, brochures, letters, key cards, menus, wine lists and many more. The purpose of any written communication is to pass on information. The problem is we don’t always make it easy to reads things. For example the contrast between foreground and background, the type and size of the font, the amount of light available to read a menu in the evening are significant factors for sales. If the print we have produced is unreadable then the piece of print material is a waste of money. One also needs to consider the large number of people that wear glasses or have a visual impairment. Have a look around you and see how many people in the room wear glasses. It is always important that designs are clear and actually encourage people to read on.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Accesschamp

Clock Face description for a blind person (CT9)

(Subscribers Only)
In this training session we show staff how to serve a blind person. This technique is not just for waiting staff as it can be used around the hotel. For example when escorting a blind person to their room, in the room, where an obstruction might be and at check–in and check–out.
Department: Conference and Banqueting, Food and Beverage, Kitchen

How to create a virtual hotel for a blind person (CT18)

(Subscribers Only)
In this coffee time chat we look at the same video from two perspectives. The first one (18A) is hearing the instructions given to a blind person by a receptionist who is guiding them to their room. The second video (18B) shows the guiding instructions and the pictures of what is happening together. The aim is to encourage staff to practice giving more and better information the more they do it.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

How to guide a blind person (CT17)

(Subscribers Only)
In this session we talk about guiding a blind person and attendees will take it in turn to practice guiding, being guided and watching to make sure everyone is safe. This is the first of three sessions on learning to guide a blind person.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

How to recognise a blind person (CT13)

(Subscribers Only)
This is the third in the series about how to recognise different impairments and here we look at those with a sight impairment. One needs to be aware that being legally blind does not mean you see nothing. Their sight might be cloudy, shadowy, blotchy and removed on one side. Recognition of a blind person is not an invisible disability and in this session we show why.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

Introducing yourself to a blind person (CT16)

(Subscribers Only)
In this session we look at the best way of introducing yourself to a blind person
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

Reduced Visual Acuity (CT29)

(Subscribers Only)
There is one video in this section using Simspecs to show what a person with reduced visual acuity will see. This is a short video sequence with just three questions so you could put CT 29 and 30 together to make a ten minute training session. There are four video sequences showing different eye conditions. The aim is to show that most blind people see something but it can still be very difficult for them to see where they are going and not falling over things.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

Retinal Degeneration (CT28)

(Subscribers Only)
There is one video in this section using Simspecs to show what a person with retinal degeneration will see. This is a short video sequence with just one question so you could put CT 27 and 28 together to make a ten minute training session. There are four video sequences showing different eye conditions. The aim is to show that most blind people see something but it can still be very difficult for them to see where they are going and not falling over things.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

Severe loss of vision giving light transmission only (CT30)

(Subscribers Only)
There is one video in this section using Simspecs to show what a person with a severe loss of vision giving light transmission only will see. This is a short video sequence with just three questions so you could put CT 29 and 30 together to make a ten-minute training session. There are four video sequences showing different eye conditions. The aim is to show that most blind people see something but it can still be very difficult for them to see where they are going and not falling over things.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp

The Equality Act 3A (CT6A)

(Subscribers Only)

Assistance Dogs

Department:

Tunnel Vision (CT27)

(Subscribers Only)
There is one video in this section using Simspecs to show what a person with tunnel vision will see. This is a short video sequence with just one question so you could put CT 27 and 28 together to make a ten minute training session. There are four video sequences showing different eye conditions. The aim is to show that most blind people see something but it can still be very difficult for them to see where they are going and not falling over things.
Department: Reception, Conference and Banqueting, Concierge and Porter, Food and Beverage, Housekeeping, Kitchen, Accesschamp