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Browse Coffee Time Chats

To see details of a chat, please click the title.

The Equality Act 4 (CT7)

(Subscribers Only)
Here we look at the last training session on The Equality Act. Pam Kenworthy looks at the situation with hotel staff under The Equality Act. The first example is a bi-sexual waiter that is being bullied by other staff about his sexuality and secondly is about a chef that wears a turban.
Subjects: General, Legal

The Equality Act 4 (CT7)

(Subscribers Only)
Here we look at the last training session on The Equality Act. Pam Kenworthy looks at the situation with hotel staff under The Equality Act. The first example is a bi-sexual waiter that is being bullied by other staff about his sexuality and secondly is about a chef that wears a turban.
Subjects: General, Legal

The L of FLIP is Language (CT38)

(Subscribers Only)
This is the fourth in a series of six coffee time chats about Laughology and it is about the language we use. So in your hotel do you have disabled or accessible toilets. In the opinion of AccessChamp disabled toilets do not work. In this session we look at a range of language terms that relate to disability. Are they suitable/acceptable and what are the better alternatives? For example people don’t suffer from something they have the disease or impairment.
Subjects: General

The Principles of FLIP (CT36)

(Subscribers Only)
Laughology is a serious subject and so is the importance of attitude when dealing with disabled people. Laughology will help staff be positive and feel confident and with AccessChamp training will ensure they establish rapport with disabled guests. In this session Stephanie Davies, who created Laughology, talks about changing situations for the better.
Subjects: General

Tunnel Vision (CT27)

(Subscribers Only)
There is one video in this section using Simspecs to show what a person with tunnel vision will see. This is a short video sequence with just one question so you could put CT 27 and 28 together to make a ten minute training session. There are four video sequences showing different eye conditions. The aim is to show that most blind people see something but it can still be very difficult for them to see where they are going and not falling over things.
Subjects: Visual Impairment

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